Staff training

The Money Advice team run quarterly staff training on the following topics. The sessions are aimed at front line staff who are dealing with Bolton residents who are struggling financially. If you are interested in any of the courses below, contact us on 01204 332916 or email us at moneyadvice@bolton.gov.uk. We are also looking to develop online training for staff to access remotely.

We are sometimes able to offer staff training to organisations outside of Bolton though this may incur a charge and is subject to how busy the service is.

Introduction to debt

The aim of the session is to develop an understanding of why people fall into debt. This includes debt awareness, the different types of debt people may have and their consequences and how to complete a financial statement.

Preparing a Financial Statement

The aim of the session is to enable support workers, housing officers and any staff working with clients to be able to complete an income and expenditure form to include with a Discretionary Housing Payment, Local Welfare Provision application or a situation where a financial statement is required.